VLCD TFR Diet Shakes, Soups & Special Weekly Offer Bundles

Terms and Conditions

These Terms and Conditions govern your use of the website and services provided by The New You Plan.

By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use this website.

Ownership of Intellectual Property Rights

All intellectual property rights on this website, including content, images, branding and design, are owned by or licensed to The New You Plan.

You may access and view this website for personal use only.

You must not reproduce, distribute, modify or otherwise use any material from this website without prior written permission from The New You Plan.

Website Content

We take reasonable care to ensure that the information on this website is accurate and up to date.

However.

All prices include VAT where applicable.

If a pricing error occurs, we reserve the right to cancel or refuse orders placed at the incorrect price. In this situation we will contact you to offer the option to proceed at the correct price or receive a full refund.

Changes to Terms and Conditions

We reserve the right to change these terms and conditions and we advise our customers to read through them whenever possible.

Placing an Order

To place an order, simply select the products you wish to purchase and proceed to checkout.

After placing an order you will receive an Order Confirmation email acknowledging that your order has been received.

This confirmation does not constitute acceptance of your order.

A contract between you and The New You Plan is formed only when we send a Dispatch Confirmation email confirming that your order has been shipped.

Product Availability

We make every effort to ensure product availability.

If an item you have ordered becomes unavailable, we will notify you as soon as possible and offer an alternative product, delayed delivery or refund.

Delivery

Delivery times and charges are outlined in our Delivery Policy.

Delivery estimates are provided for guidance only and may occasionally vary due to courier delays or external factors.

Responsibility for goods transfers to the customer once delivery has been completed.

Cancelling Your Order

You may cancel your order before it has been dispatched by contacting our customer support team.

Once an order has been dispatched it may no longer be cancelled.

Due to the nature of our products (food items), the standard 14-day cooling-off period under the Consumer Contracts Regulations may not apply once goods have been dispatched.

For more details, please refer to our Returns Policy.

Returns and Refunds

Details of our returns and refund policies are outlined in our Returns Policy.

We offer a money-back guarantee on first orders, subject to the conditions set out in that policy.

Health Disclaimer

Very Low Calorie Diets may not be suitable for everyone.

We recommend that you consult your GP or healthcare professional before starting a very low calorie diet.

Nothing on this website constitutes medical advice.

Age Restrinction

You must be 18 years or older to purchase products from this website.

Website Security

You must not misuse our website by knowingly introducing viruses, malicious code or attempting to gain unauthorised access to our systems.

Any such activity may result in legal action and reporting to law enforcement authorities.

Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence or any other liability that cannot legally be excluded under UK law.

To the fullest extent permitted by law, The New You Plan shall not be liable for any indirect or consequential loss arising from the use of this website or our products.

Privacy

Your personal data is processed in accordance with our Privacy Policy, which explains how we collect, use and protect your information.

Cookies

Our website uses cookies to improve user experience and website functionality.

For more information please see our Cookie Policy.

Governing Law

These Terms and Conditions are governed by the laws of Northern Ireland.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

The New You Plan
Unit 73
CIDO Business Complex
Carn Drive
PORTADOWN
Co. Armagh
Northern Ireland
BT63 5WH

Telephone: +44 28 38 330 720

Email: support@thenewyouplan.com

 

 

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